Clinical tools built for real workflows — not extra ones.
MamaBear delivers structured pediatric symptom data directly to your team — asynchronously, securely, and without adding steps to your day.
What MamaBear gives your team
Structured, asynchronous data — captured at home, when symptoms are actually happening — not recalled in an exam room.
Symptom Tracking
Logs cough, noisy breathing, sore throat, ear pain, rapid breathing, chest retractions, nasal congestion, vomiting and diarrhea, rapid heart rate, and fever across days — providing temporal data to support pattern recognition and disease trajectory.
Therapeutic Response
See if antipyretics, bronchodilators, or supportive care improved symptoms — helping guide treatment decisions and avoid unnecessary escalation.
Video + Activity Context
15-second videos captured during episodes allow accurate asynchronous evaluation of wheezing or respiratory effort against the clinical baseline.
Asthma Risk Support
Supports Modified Asthma Predictive Index (mAPI) data collection to improve early identification of children at risk for persistent asthma.
EHR Integration
Reports delivered securely via direct messaging into Epic, supporting pre-visit review, clinical documentation, and patient-provider communication.
Antibiotic Stewardship
Monitors symptom duration and changes to help distinguish viral from bacterial presentations — reducing unnecessary prescriptions.
Clinically and legally defensible
Medical Necessity Statement
Use of MamaBear Health is medically necessary to support timely evaluation and management of pediatric respiratory symptoms when in-person assessment is delayed or unavailable. The tool enables secure, HIPAA-compliant collection of structured symptom data — including video, environmental exposure, and symptom duration — to facilitate clinician review and appropriate triage, reducing risk of delayed diagnosis and unnecessary antibiotic use.
Justification
MamaBear is a medically necessary store-and-forward telehealth platform that allows asynchronous clinical review of pediatric respiratory symptoms when live telehealth or in-person evaluation is not feasible. This service supports early intervention, reduces avoidable urgent care and emergency visits, and promotes adherence to evidence-based care plans in accordance with state and federal telehealth policies.
Bill with codes you already use
Over 37 state Medicaid programs reimburse for store-and-forward services. Private insurers in approximately 34 states are required to reimburse for asynchronous telehealth, often at the same rate as in-person visits when billed with the correct modifier (e.g., GQ).
No new billing infrastructure required. No manual transcription. See full CPT coding guide →
HIPAA Compliance
- All PHI encrypted in transit (TLS 1.2+) and at rest
- Role-based access controls and multi-factor authentication
- Full audit logging of all PHI access and activity
- BAAs in place with all third-party vendors (TierPoint / Scala Hosting)
- Breach notification procedures per HIPAA requirements
- HIPAA training for all staff and contractors with PHI access
- Minimum necessary standard enforced for all data collection
Didn’t receive a patient report?
Most access issues are resolved in minutes. Here’s what to check first — and how to reach us if you need help.
- Check your spam folder and move the email from mamabear@gmail.com to your inbox.
- In the MamaBear app, go to account → Sent Reports to confirm the report was sent.
- Try the button inside the email, then copy/paste the weblink into your browser.
- Try a different browser (Chrome, Safari, Firefox).
- Ask your IT department to allow external emails from mamabear@gmail.com.
- For Epic users: open Medical Messaging, copy/paste the link into a browser. The access code is in the body of the message.
- Ask the parent to forward the secure weblink from their email directly to your clinic.
Still need help?
Contact us directly and we’ll resolve it — typically within one business day. For urgent cases, mark your email URGENT and we’ll prioritize.
Ready to integrate MamaBear into your workflow?
Request a demo or explore the full clinical documentation and resources.
